Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times:
-
United States: 7–15 business days
-
Canada: 7–15 business days
-
Europe: 7–15 business days
-
Australia & New Zealand: 7–15 business days
-
Rest of the World: 7–20 business days
Please note that delivery times may vary due to customs processing, local carriers, weather conditions, or high-demand periods.
Shipping Costs
Shipping costs are calculated at checkout. Promotional free shipping offers may be available on selected products or orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 2–5 business days to update after shipment.
Delays
While we strive to meet all delivery estimates, delays may occasionally occur due to factors beyond our control, including customs inspections, carrier issues, or seasonal demand.
Incorrect Address Information
Please ensure that your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact our support team within 7 days of the estimated delivery date. We will work with the shipping carrier to resolve the issue.